This privacy policy explains how Pensacola Tree Removal Pros ("we," "us") collects, uses and shares information when you visit pensacolatreeremovalpros.com (the "site"), call the phone number listed on the site, or submit a form.
Information we collect
Information you give us
When you submit our estimate form, we collect the information you enter, such as your name, phone number, email address, town or address, the service you need and any message you include. When you call, we may receive your phone number and a record of the call.
Information collected automatically
Like most websites, our hosting provider may automatically log basic technical information such as your IP address, browser type, referring page and pages visited, for security and performance. We do not use advertising cookies on this site.
Call tracking
Phone numbers on this site may be provided by a call tracking service. When you call, the service may record call details such as the time, duration, caller ID and the page you came from, and calls may be recorded for quality and training purposes. If a call is recorded, you'll be notified at the start of the call where required by law.
How we use information
We use information to:
- Respond to your request, schedule an estimate and perform the work you request.
- Follow up about your request.
- Improve the site and measure which pages are helpful.
- Protect the site against spam, fraud and abuse.
- Comply with legal obligations.
How we share information
Form submissions and call details, including call recordings, may be shared with the members of our service team who handle your job, so they can contact you, prepare an estimate and schedule the work.
We also use service providers to operate the site, including web hosting, form processing (Web3Forms) and call tracking. They process information on our behalf.
We may disclose information if required by law, or to protect our rights or the safety of others. If our business is transferred, information may be transferred as part of that transaction.
We do not sell your personal information.
Text messages and calls
If you give us your phone number, you agree that we may call or text you about your request. Message and data rates may apply. You can reply STOP to opt out of texts at any time.
Data retention
We keep information only as long as needed to respond to your request and for reasonable business and legal purposes, then delete it.
Your choices
You can ask us to access, correct or delete the information you submitted by contacting us using the phone number on this site. You can opt out of follow-up at any time.
Children's privacy
This site is not directed to children under 13, and we don't knowingly collect information from them.
Security
We use reasonable measures to protect information, including encrypted (HTTPS) connections. No method of transmission over the internet is completely secure.
Changes
We may update this policy from time to time. The "last updated" date shows when it was last changed.
Contact
Questions about this policy? Call (850) 753-9465.